Customized Plans
BHR Worldwide will develop a service package tailored to your objectives and budgets. A carefully designed plan adds value and provides the feedback and information you need. From customized greetings to final reports and feedback systems, we fulfill your organization’s needs.
Professional Call Center Services
"[Your staff] really stuck to it and provided great service to this client as well as nice assistance to my staff working on this end."
"[W]e really appreciate the job you have been doing and your commitment and dedication. I am getting some wonderful feedback from people who felt that the counselors were truly supportive and caring."
Contact Steve Zara in our Sales Department at:
Phone: 1-866-469-4908 - press extension '235'
E-mail: szara@bhrworldwide.org
Mail:
BHR Sales
12647 Olive Blvd. Ste 200
St. Louis, MO 63141
Corporate Compliance/ Communication Services
Providing a confidential conduit between employees and management. Ranging from compliance hotlines to corporate communication exchanges to exit interviews...we can help. Find out more...
24/7 Crisis Call Center Services
Providing crisis services for those who need help. Our counselors answer every call with compassion and care. Find out more...
Professional Call Center Services
Employers who purchase EAP Services for their employees are more demanding than ever. Many expect immediate responses to management concerns or employee crises on a 24-hours-a-day basis.
When BHR answers your after-hours calls, you'll have an alert clinician who can provide the personal attention and immediate support your clients need -- and we're available 24 hours a day, 365 days a year.
BHR's professional staff can respond to employee crises at any time of the day or night, including weekends and holidays. Our after-hours crisis system is not just another answering service. Our staff is comprised of Master's level clinicians in a variety of behavioral science disciplines who will make a rapid assessment of the caller's needs and provide appropriate intervention based on protocols developed between the EAP and BHR. We transfer relevant information within two hours or less enabling your staff to respond appropriately. When necessary, we can contact one of your own on-call staff to handle emergencies requiring immediate on-location response.
Are you already staffed 24 hours? Do your staff all have to carry pagers after hours? BHR can help you reduce the number of 24 hour staff, as well as the number of after-hours routine pages. EAPs using CallCare don't have to pay for staff whose primary job is waiting for the phone to ring. With fewer routine after-hours pages, your staff can get more sleep at night and be full of energy to handle the next day's responsibilities.
BHR's CallCare counseling service offers an affordable, professional alternative to your need for non-business hours counseling response. Our professional staff is standing by 24 hours a day to assess your caller and make the appropriate intervention. Tired of being nickeled and dimed for wrong numbers, hang-ups, and other inappropriate calls? Here's relief -- we don't charge for wrong numbers, hang-ups, faxing information to your office, or consulting with your staff during business hours.